The missed call problem
Research consistently shows that 85% of customers whose calls are not answered will not call back. They will simply call the next business on the list. For a tradesperson who averages 3 to 5 missed calls per week, that represents thousands of pounds in lost revenue every month.
The maths is simple. If your average job is worth £300 and you miss 4 calls per week, and even half of those would have converted into jobs, you are losing £600 per week - over £30,000 per year. That is more than enough to fund your entire marketing budget.
What is an AI receptionist?
An AI receptionist is an artificial intelligence system that answers your phone when you cannot. Unlike a traditional answering service staffed by humans, an AI receptionist is available 24 hours a day, 7 days a week, with no holiday, no sick days, and no inconsistency.
When a customer calls, the AI answers in a natural, professional voice. It introduces itself, asks the caller what they need help with, captures their name, phone number, and job details, and sends you a complete text and email summary within seconds of the call ending.
How it works for tradespeople
Imagine this scenario: you are fitting a bathroom in Lewisham when your phone rings. The AI answers: "Good morning, this is Mitchell Plumbing. How can I help you today?" The caller explains they have a leaking tap in Peckham. The AI captures their name, address, phone number, urgency level, and a description of the problem. Ten seconds after the call ends, you receive a text with all the details. You call them back during your lunch break and book the job.
Without the AI, that caller would have reached your voicemail, hung up, and called the next plumber on Google. Job lost.
What it costs
Our AI receptionist service starts from £49 per month - less than the value of a single missed job for most tradespeople. Compare this to a traditional answering service at £150 to £300 per month, or the cost of a part-time receptionist at £800+ per month.
The ROI is immediate and obvious. If the AI captures just one job per month that you would otherwise have missed, it has paid for itself many times over.
Beyond just answering calls
Our AI receptionist does more than just take messages. It can qualify leads by asking about the type of service needed, the urgency, and the location. It can provide basic information about your services and pricing. It can handle multiple calls simultaneously - something no human receptionist can do. And it learns your business over time, becoming more accurate and helpful with every call.
To try our AI receptionist for your business, view the full service details or request a free demonstration.