Our AI receptionist answers every call instantly with a natural, professional voice - 24 hours a day, 7 days a week. It captures lead details, books appointments, answers questions, and sends you an instant summary. Purpose-built for busy trades, offices, and local businesses.
When a customer calls and nobody answers, they do not wait - they call your competitor. For busy tradespeople and small businesses, missed calls are the single biggest source of lost revenue.
Our AI receptionist handles everything a human receptionist does - only faster, cheaper, and available around the clock.
Every call is answered on the first ring with a professional, branded greeting. No hold music, no queues, no voicemail. Customers speak to a natural, human-like AI voice immediately.
The AI collects the caller's name, contact details, location, and what they need. It qualifies leads against your criteria and sends you a complete summary via SMS, email, or CRM.
Connected to your calendar, the AI can check availability and book appointments directly during the call. Confirmations are sent to both you and the customer automatically.
Train the AI with your business knowledge - pricing, services, opening hours, coverage areas. It answers common questions confidently so your customers get instant help.
The AI recognises urgency. Emergency calls or high-priority enquiries are immediately transferred to you or your team's mobile - no delays, no missed emergencies.
Every call is transcribed and logged. View call history, track patterns, identify peak times, and understand what your customers are asking for - all from a simple dashboard.
Setting up your AI receptionist is fast, painless, and requires no technical knowledge from you.
We learn about your business, how you want calls handled, what information you need captured, and any FAQs your callers commonly ask. This takes around 30 minutes.
We configure your AI receptionist with your business name, greeting, services, pricing, coverage areas, and any custom call flows. The AI is trained on your specific knowledge base.
You test the AI receptionist yourself - call the number, ask questions, simulate real scenarios. We refine the responses until you are completely satisfied with how it handles your calls.
We divert your calls or provide a new number. Your AI receptionist is now answering calls 24/7. You receive instant summaries of every call and can monitor everything from your dashboard.
Our AI receptionist is designed for businesses where every call could be a customer - and where you are often too busy doing the actual work to answer the phone. It is particularly powerful for trades and service businesses, but works equally well for offices, clinics, and professional firms.
See how an AI receptionist compares to hiring staff, using a call centre, or just hoping for the best.
| Feature | TrustedLocal AI Receptionist | In-House Receptionist | Call Answering Service | Voicemail |
|---|---|---|---|---|
| Available 24/7 | ✓ Yes | ✗ No | ✓ Some | ✓ Yes |
| Answers instantly | ✓ Every call | ✗ When available | ✗ Queue times | ✗ No interaction |
| Captures lead details | ✓ Automatically | ✓ Manually | ✓ Basic | ✗ No |
| Books appointments | ✓ Yes | ✓ Yes | ✗ Rarely | ✗ No |
| Knows your business | ✓ Fully trained | ✓ Over time | ✗ Generic script | ✗ No |
| Annual cost | From £948 | £22,000–£28,000+ | £3,000–£6,000 | Free (but costly) |
| Handles multiple calls | ✓ Unlimited | ✗ One at a time | ✓ Varies | ✗ No |
James R. of Plumbing & Heating Company was losing an estimated 8–10 customer calls per week while on site. After deploying our AI receptionist alongside his new lead generation website, every call is now answered, qualified, and summarised - even at 11pm on a Sunday.
The AI receptionist captures the caller's details and urgency, then texts David a complete summary within seconds. He calls back when convenient and has not lost a job enquiry since.
View All Case Studies"The AI receptionist means I never miss a job enquiry now, even when I am on site. It sounds professional, captures everything I need, and texts me a summary within seconds. I wish I had this five years ago."
If your question is not answered here, give us a call - or let our AI receptionist answer it for you.
Yes. Our AI receptionist uses advanced natural language processing to hold genuine, flowing conversations. Callers interact naturally - there are no robotic menus or "press 1 for..." prompts. You can choose from several voice options and customise the tone to match your brand.
If the AI encounters a question outside its training or senses that the caller needs a human, it will immediately offer to transfer the call to you or your team. It can also take a message and send it to you for follow-up. The AI never guesses or provides inaccurate information.
Absolutely. We can set up call forwarding from your existing number to your AI receptionist - or provide you with a new dedicated number. You can also set rules so that calls are only forwarded during specific hours, when you are busy, or when you do not answer after a set number of rings.
Most AI receptionists are live within three to seven days. Simple setups for sole traders can be ready in as little as 48 hours. More complex configurations with calendar integration, multi-department routing, or CRM connections may take a little longer.
No. All plans are monthly rolling with a 30-day notice period. You can upgrade, downgrade, or cancel at any time. We believe in earning your business every month, not locking you in.